![]() I have yet to see my money, I will be filling a dispute with my bank as I see no solution to this, they keep giving me the run around for my money. But overall I have spent days and hours trying to speak to someone and they always give me a different answer with empty promises. I’ve spent hours, 4 hrs on the phone in one single day and no one ever answered. I received a used mop, really?! During this pandemic? Come on! I quickly returned it and it’s been three weeks going on four and they are yet to return my money. The last one I bought about a month ago was a Bissell steam mop. I have also received rusty items Twice, and I have paid full price, not for used things to come to my house. I have had many horrible experiences such as receiving used items, items that I have given as gifts that came used! That was the most embarrassing one. I couldn’t give it zero stars as it would not allow me to write my review otherwise. Your rudeness and disregard is noted by me and you will no longer have my business, as there are many other places who would appreciate it. Really? at 1:00 in the afternoon? You couldn't call me since you repeatedly sent me texts to come and pick up my merchandise by a certain time? Or text? Or even leave a message on an answering machine when people try to contact you?. On the third day, went to the second store and was approached by a very rude person with my shower curtain ( am retunring it because it is horrid and looks nothing like the picture) who stated my calls had not been answered because of a evacuation. Before I went to the second store, called all afternoon with no answer. In essence, made three trips to get a shower curtain, hooks and a shower liner in two different towns. First, my order was split between two stores in two different towns (Lakewood and Downey) unknown to me, until I was informed by the first store that the rest of my purchase was not there, but at another location. Placed a order online due to the pandemic and utilized the curbside service.
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